Product FAQs

What is a Massage Gun?

Our Massage Gun is a professional grade percussive therapy device, perfect for the aid in the recovery of athletes, therapists and anyone else who suffers from injuries or muscle aches. Made for both professional and personal use, our Massage Gun is a great investment towards your body, and can be implemented in your daily recovery routine.

How loud is your massage gun?

Our massage guns are among the quietest in the world. Rest assured you will have no problem watching TV, talking or even being in the library with our Massage Gun.

What's included?

All our Massage Guns, come with 7 interchangeable heads, a wall charger, and a Free Carry Case.

Is it easy to use?

The massager is so easy to use, just set it to the desired speed & away you go. No complicated settings or setup required.

What benefits does your Massage Gun provide?

Whether you’re an athlete, a physical therapist, a gym junkie, or a person who needs relief from tension and pain, Our Massage Guns provide a natural approach to improving your physical health. Using our Massage Gun can help you perform better, recover faster, and relieve tension and pain. The Deep muscle stimulation provided by our Massage Gun therapy can deliver all of the following benefits:

Ease soft tissue pain

Release lactic acid

Accelerate muscle recovery

Stimulate muscle growth

Improve blood circulation

Enhance range of motion quickly

Gentle muscle stretch

Shipping & Tracking

Where are you based ?

The Massage Guys are an Australian company, based here in Sydney ! We have warehouses in both Sydney and Melbourne, but our head office is located in Sydney.

Where do you ship to?

We are proud to offer Free Tracked Registered Shipping to anywhere across Australia & New Zealand.

What are your shipping rates?

We offer FREE Shipping on all orders to Australia & New Zealand.

How can I track my order?

You can track your package at wwwauspost.com.au/mypost/track/

Warranty & Refund

Does your Massage Gun come with warranty?

Yes, all of our products come with a 12 Month Warranty. See our Warranty Page for more details.

What is your refund & return policy?

Our refund & returns policy can be found on our website. Due to hygiene reasons, and our product being a massager, we don't offer returns for change of mind. However all our products come with a 12 Month Warranty.

How can I contact The Massage Guys?

Our customer service team is always happy to answer any questions you may have. You may get in touch through our Contact Us page, or by emailing customerservice@themassageguys.com.au