Returns & Warranty

Returns & Warranty Policy

We are so confident in the quality of our products, we are willing to back it up with an industry leading 12-Month Warranty on all of our products.

In the unlikely event that you experience an issue with your product, please get in contact with us right away at customerservice@themassageguys.com.au . A member of our team will be in contact with you as soon as possible to get your product replaced.

We don't refund orders for change of mind due to the logistics involved. However we are 100% committed to customer satisfaction, so if there's anything we can do to help, feel free to get in touch with one of our team at customerservice@themassageguys.com.au